Established in 2004, Total Hardware has grown into a £20+ million national supplier of hardware to the trade. A key driver behind this success has been their operational efficiency—specifically, their ability to maintain large stock levels and deliver swiftly to customers. Central to that efficiency is having the right equipment to move goods seamlessly through their supply chain.
To keep operations moving, they needed to upgrade their fleet. Spartan Forklift Trucks began with a detailed site visit: “A thorough site survey was the first point of call to ensure that we listen to the customer rather than tell them what they wanted.”
Since partnering with Spartan, the team has noticed a real improvement. “We’ve seen a big improvement in uptime and reliability.” Spartan also delivers when urgency strikes. “We had a quick requirement for a high lift scissor lift and Spartan delivered literally straight away.”
What sets Spartan apart is consistent, responsive support. “We don’t just want to hire them trucks or sell them trucks… we want to make sure that we’re doing our best for the customer.”
Would they recommend Spartan? “The reliability, the performance, and the dependability of the vehicles has been second to none.”
Watch the full video to see how Spartan helps keep Total Hardware moving.